By Ayo Ayopo
The entire essence of company organizations is to stay targeted on sustaining robust adherence to moral requirements and superior service supply. Most company organizations particularly those within the insurance coverage sector want to stay vibrant and dynamic to instil public confidence. That is the view of the apathy that trails insurance coverage observe in Nigeria.
NEM Insurance coverage Plc has remained a good firm with its avowed dedication to professionalism and exemplary service. The corporate has depth in technical know-how and professionalism that distinguishes it from its friends.
With a powerful international pedigree, NEM insurance coverage stays the toast of buyers with its foray into the West African sub Area with its graduation of enterprise in Ghana. The operations of the corporate have been expanded to additional develop a worthwhile backside line.
It’s the philosophy of the Firm is to deal with its Shareholders imaginative and prescient of constructing it a mannequin of sound Insurance coverage Follow for the Nation’s Insurance coverage Business and to take part actively within the financial improvement of the Nation. With none iota of doubt, NEM Insurance coverage has remained a forward-looking and vibrant group. The corporate deploys inventive intelligence and sturdy enterprise technique aimed toward assembly the wants of its clientele. The corporate ensures strict adherence to enterprise ethics by means of Immediate settlement of claims and creating a virile and progressive consumer relations programme
NEM Insurance coverage is poised to construct a buyer satisfying Insurance coverage establishment that’s keen about including worth to the pursuits of all stakeholders. The corporate has retooled its providers for assured buyer satisfaction. That is a part of the strategic efforts of the corporate to determine a strong repute as a customer-centric group.
The Group Managing Director of NEM Insurance coverage, Mr Tope Good acknowledged that the corporate is guaranteeing its clients have unfettered entry to its quite a few product and providers. That is one potent cause the corporate leverages on the ICT platform as a veritable avenue to boost the bar of superior service supply.
The Group Managing Director, NEM Insurance coverage Plc, Mr Tope Good opined that the way forward for Insurance coverage rested with the individuals on the lowest ebb of society who may by no means even have heard of what insurance coverage actually was about. He asserted that the corporate is targeted on penetrating the uninsured individuals and create consciousness about insurance coverage providers. He mentioned that NEM has began making efforts to succeed in the individuals on the grassroots by means of retail and micro-insurance. With a purpose to obtain this, he continued, “We’re additionally working with different stakeholders within the trade to see to it that the uninsured are insured”. NEM Insurance coverage is poised to construct a buyer satisfying Insurance coverage establishment that’s keen about including worth to the pursuits of all stakeholders. The corporate has retooled its providers for assured buyer satisfaction.
That is a part of the strategic efforts of the corporate to determine a strong repute as a customer-centric group. He defined that though NEM Insurance coverage has created a distinct segment for herself as a “customer-satisfying” group, she wouldn’t relaxation on her oars however search new and inventive methods by means of which she would higher fulfill her clients. One of many quite a few methods to attain this strategic imaginative and prescient is thru seamless service supply by means of the corporate’s ICT platform. the operations of the group have been rejuvenated for patrons to have nice buyer expertise with NEM. The corporate is clearly positioned to deepen buyer expertise by means of a number of platforms to nice worth for patrons and likewise delight them.
Good says it’s the imaginative and prescient of the corporate to be the popular selection of the insuring public and likewise the event of latest merchandise to satisfy the altering wants of the shoppers. This based on him has manifested in a number of progressive product developments. NEM based on him has developed a number of platforms to succeed in out to quite a few and potential purchasers by embarking on digital advertising and marketing and making its providers extra outstanding. In conclusion, he reiterated that NEM would stay true to her phrase to supply optimum satisfaction to her clients and be certain that they’re comfortable always.
*Ayopo is a Lagos based mostly journalist